FREE shipping on all orders over $125!
All orders are shipped via Canada Post. Depending on your location, shipping in Canada can take anywhere from 2-7 business days.
Orders shipped to the U.S usually take 1-2 weeks.
Rush shipping can be done upon approval.
True Leaf Collection cannot be held responsible for any lost, stolen, or damaged items once it is in the hands of the shipper. If your item is missing or damaged please contact me ASAP and I can contact Canada Post. All expedited orders comes with a $100.00 shipping insurance. If you would like to purchase additional insurance please request before you place your order.
Currently, TLC only offers shipping to Canada at the U.S on our website. If you live outside these countries, please contact us to get a shipping estimate.
True Leaf Collection will accept exchanges on items for size purposes and any items containing a manufactures defect if the items is unworn and if contacted up to 14 calendar days from date of receiving your order. For sanitary reasons, the item has to be returned unused to qualify for an exchange.
Customers are responsible for all shipping costs associated with exchanging items for sizes purposes. Please read our FAQ section and our sizing chart before ordering swimwear to avoid this. Customers must contact True Leaf Collection via email before sending items back for exchange. Please note that exchanges are only eligible for items that are currently in-stock. If an item is out of stock, you will be asked to choose a different option.
True Leaf Collection is not responsible for items with regular ware and tare i.e bleeding/fading of colours due to washing, snags/rips/tares in fabric.
All sale items and custom orders are final sale.
True Leaf Collection can take payment in the form of all major credit cards and e-transfers. At pop-up events, all major credit cards, debit cards, cash and e-transfers can be accepted.